FAQ

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A: No prior experience is required. Our training teaches everything from Fitzpatrick skin type identification to technique and safety. .

A: The SIIT Pro uses direct high-frequency technology to target imperfections precisely without affecting surrounding skin. Other devices may use radio-frequency, which can have a broader impact area.

A: Apart from numbing cream, everything you need is included. The service is ideal as a standalone treatment or as an add-on for waxers or lash technicians. Marketing support is also provided to help you attract clients.

A: Pricing should reflect the value of the results, not the location. We recommend a minimum of $150 per treatment, as the service provides benefits no product or cream can replicate. Results last 3-5 years, which clients value regardless of geographic location.

A: Training includes a comprehensive Masterclass covering identification of skin imperfections, techniques, and consultation tips to ensure successful treatments.

A: The Masterclass provides hands-on experience, expert guidance, and interactive learning, helping you confidently offer treatments immediately. Most attendees start treating clients within a week and recover their investment within three months.

Items may be returned within 7 days of receipt, provided they are unopened, unused, and in their original packaging.

The following conditions apply:

Restocking Fee: A 10% restocking fee will be deducted from your refund.

Shipping Deduction:

Non-Refundable Items: Opened or used items, as well as consumables (such as replacement tips), are non-refundable due to hygiene and safety concerns.

To initiate a return, please contact our customer service team at info@beautyEQ.com with your order details. Approved returns must be shipped back to us at your expense. Once the returned item is inspected and approved, refunds will be processed within 7-10 business days.

This policy ensures fairness while maintaining the highest hygiene standards for our customers.

A: Yes, beautyEQ offers marketing strategies, including social media templates and promotional materials, to help grow your client base.

A: The SIIT Pro includes a 1-year warranty. For a lifetime warranty, customers must spend $250 annually on consumables from beautyEQ. Without meeting this minimum, repair costs are $150 plus shipping.

"Manufacturer defects such as inconsistent current or faulty probes. Warranty does not cover damage from misuse or improper handling."

A: If the requirement is not met, you’ll be responsible for repair fees, which include a $150 service charge and shipping costs.

A: Email info@beautyEQ.com with a detailed description, photos, and videos of the issue. Our team will assist in resolving the problem promptly.

A: Both modalities create micro-channels in the skin to trigger the wound healing response and allow for deeper serum penetration. The main distinction lies in terminology. Microchanneling often uses depths under 0.5mm to reduce redness. Technique and proper understanding of the device are critical to avoid skin damage. Neither is inherently superior; success depends on the technician’s expertise.

A: Corded devices are generally more reliable due to fewer variables like battery life or charging issues. While cordless devices offer convenience, corded devices provide consistent power, which is crucial for treatments.

A: Yes! Microneedling can be a standalone service if paired with complementary backbar and retail products. These enhance results and increase revenue, offering clients a complete skin transformation experience.

Proper education and guidance helps improve your communication and reasoning skills with clients. In our experience, when Estheticians are not well educated on a subject they have a hard time confidently communicating with clients in a convincing manner. Also make sure that clients understand that a topical numbing cream is applied before this service which makes the treatment very tolerable, with little to no feeling of the treatment. Numbing is recommended at all depths - even when using a shorter depth for the purposes of micro-infusion and/or channeling.

Bella Providers are charging a minimum of $150 per treatment. This is without pairing additional modalities. We suggest offering a comprehensive service and starting at $200 per treatment.

A: Yes, training is available to ensure proper use and maximize results. Training covers skin anatomy, depths, techniques, and pairing treatments with serums and products for enhanced outcomes.

A: Yes, beautyEQ provides marketing guides and tools to promote your services, including social media strategies, treatment menus, and client education materials. .

A: Bella comes with a 1-year standard warranty. To maintain a lifetime warranty, customers must purchase 8 boxes of replacement tips annually from beautyEQ. If this requirement is not met, repairs cost $150 plus shipping fees.

A: Manufacturer defects such as device malfunction, loose buttons, or needle heads not properly

A: Yes, if available, loaner devices are provided free of charge. Customers must return loaner devices before receiving their repaired unit. Failure to return loaners voids the warranty and purchasing privileges.

A: Without meeting the minimum, repairs cost $150 plus shipping. Turnaround for repairs is typically 14-21 business days as devices are sent to the manufacturer.